At Sacramento Mental Health, confidentiality and discretion are at the core of our values. We are dedicated to safeguarding your online privacy. To clarify our stance and address any inquiries you might have, we provide our Privacy Policy to all users of our website. This Privacy Policy details how we manage information that is collected, used, shared, and viewed on our site, and it outlines the ways you can amend or update your information as necessary. By accessing and using this website, you consent to the terms outlined in this privacy policy, agreeing to the collection, use, sharing, viewing, and modification of your information in accordance with these terms.
Please be aware that our Privacy Policy may be updated periodically. These updates will not impact the data collected under any former versions of the privacy policy.
We utilize the information collected from you in several important ways:
We assure you that your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason, without your explicit consent, except to fulfill the service or product you have requested.
During your interactions with Sacramento Mental Health, we may collect various types of personal data. This data includes, but is not limited to, your email address, first and last name, phone number, physical address, cookies and usage data, as well as insurance details.
We utilize this personal data to connect with you about admissions, to send promotional materials, or to inform you of services and offers that might interest you. Should you prefer not to receive these communications, you have the option to opt out at any time. You can unsubscribe by following the link provided in any of our emails or by directly contacting us.
At Sacramento Mental Health, we employ a variety of security measures to ensure the protection of your personal information. This includes when you submit, enter, or access your personal data.
We utilize a secure server for all data transactions. Any sensitive information, such as credit card details, is transmitted using Secure Socket Layer (SSL) technology and subsequently encrypted in our database. Access to this encrypted data is strictly limited to personnel who have special authorization and are committed to maintaining confidentiality.
Furthermore, we do not store sensitive information like credit card numbers, social security numbers, or other financial details on our servers after the completion of a transaction.
Yes, Sacramento Mental Health uses cookies. Cookies are small files that, if you allow, are transferred to your computer’s hard drive via your Web browser by a website or its service provider. These cookies enable the website to recognize your browser and capture and retain certain information.
We employ cookies to comprehend and remember your preferences for future visits. Additionally, they help us gather aggregate data about site traffic and interactions, which allows us to enhance site experiences and tools over time. We may engage third-party service providers to help us better understand our visitors. These providers are strictly prohibited from using the information gathered on our behalf for any purpose other than aiding us in improving our services and conducting our business.
At Sacramento Mental Health, we do not sell, trade, or transfer your personally identifiable information to external parties. This exclusion applies only to trusted third parties who assist us in operating our website, conducting our business, or serving you, under the strict condition that these parties maintain the confidentiality of your information.
Furthermore, we may disclose your personal information if we deem it necessary to comply with legal obligations, enforce our website policies, or protect the rights, property, or safety of our organization or others.
On the other hand, information about visitors that does not personally identify them may be shared with other parties for marketing, advertising, or other purposes.
From time to time, Sacramento Mental Health may, at our discretion, feature or recommend third-party products or services on our website. Please be aware that these third-party sites operate under their own privacy policies, which are separate and independent from ours. Consequently, we bear no responsibility or liability for the content and activities of these linked sites. However, we are committed to maintaining the integrity of our site and greatly value your feedback on any external links.
At Sacramento Mental Health, your privacy is paramount to us. We have implemented the necessary measures to ensure compliance with the California Online Privacy Protection Act. Accordingly, we will not distribute your personal information to outside parties without your explicit consent.
We are in compliance with the requirements of the Children’s Online Privacy Protection Act (COPPA) and do not collect any information from anyone under 13 years of age.
Our website, products, and services are all directed to people who are at least 13 years old or older.
This online privacy policy applies only to information collected through our website and not to information collected offline.
By using our site, you consent to our privacy policy.
If we decide to change our privacy policy, we will post those changes on this page.
THIS NOTICE DESCRIBES HOW INFORMATION ABOUT YOU MAY BE USED AND DISCLOSED AND HOW YOU CAN GET ACCESS TO THIS INFORMATION. PLEASE REVIEW IT CAREFULLY. EFFECTIVE DATE: APRIL 14, 2003 (REVISED: SEPTEMBER 23, 2013).
Your medical records at Sacramento Mental Health contain comprehensive information, including your health history, symptoms, examination and test results, diagnoses, treatment plans, and future care recommendations. These records are invaluable for multiple purposes:
Understanding the contents of your medical records and how your health information is utilized empowers you to:
While the physical health record remains the property of Sacramento Mental Health or the healthcare practitioner who compiled it, the information contained within it belongs to you. As such, you have several rights concerning your health information:
This organization is required to:
We reserve the right to change our practices and to make the new provisions effective for all protected health information we maintain. Should our information practices change, we are required to distribute the modified version to new clients/patients on or after the date of modification.
We will not use or disclose your health information without your authorization, except as described in this notice.
If you have questions and would like additional information, you may contact the Compliance Officer at: [Company address]
If you believe your privacy rights have been violated, you can file a complaint with the Dept. of Health and Human Services Office for Civil Rights (OCR) by email at ocrcomplaint@hhs.gov or by calling the national Office at 202-205-8725 and asking for the OCR Health Information Privacy Complaint Form and/or for the appropriate Regional OCR Office. There will be no retaliation for filing a complaint.
If you have questions and would like additional information, you may contact the Compliance Officer at: [Company address]
If you believe your privacy rights have been violated, you can file a complaint with the Dept. of Health and Human Services Office for Civil Rights (OCR) by email at ocrcomplaint@hhs.gov or by calling the national Office at 202-205-8725 and asking for the OCR Health Information Privacy Complaint Form and/or for the appropriate Regional OCR Office. There will be no retaliation for filing a complaint.
For example: Information obtained by a counselor, physician, nurse, or another member of your treatment care team will be recorded in your record and used to determine the course of treatment that should work best for you.
With your consent, we also provide an individual or entity such as a physician or with copies of your diagnosis, various reports, assessments, and summaries, including psychotherapy notes where appropriate, to be used for continuing treatment after you are discharged from this program. Without your consent, we will not use or disclose your health information for marketing purposes, and we will not sell your health information. Other uses and disclosures not described in this Notice of Health Information Practices will only be made with your consent.
For example: A bill may be sent to you or a third-party payer.
The information on or accompanying the bill may include information that identifies you, as well as your diagnosis and descriptions of treatment methods and procedures used. You have the right to restrict certain disclosures of health information to a health plan when you pay out of pocket in full for the healthcare item or services.
For example: Members of the treatment staff, the utilization review coordinator, the quality improvement manager, or members of the quality improvement team may use information in your health record to assess the care and outcomes in your case and others like it.
This information will then be used in an effort to continually improve the quality and effectiveness of the treatment and service we provide.
There are some services provided in our organization through contracts with
business associates. Examples include:
When these services are contracted, we may disclose your health information to our business associates so that they can perform the job we’ve asked them to do and bill for services rendered. So that your health information is protected, however, both we and the Dept. of Health and Human Services require business associates and their subcontractors to safeguard your information appropriately.
There are some services provided in our organization through contracts with
business associates. Examples include:
When these services are contracted, we may disclose your health information to our business associates so that they can perform the job we’ve asked them to do and bill for services rendered. So that your health information is protected, however, both we and the Dept. of Health and Human Services require business associates and their subcontractors to safeguard your information appropriately.
With your prior consent, in the event of an emergency or crisis, we may use or disclose your personal information to notify or assist in notifying a family member, personal representative, or another person who you designate as responsible for your continued care, your location, and general condition.
With your consent, this program’s treatment personnel, using their best judgment, may disclose to a family member, another relative, close personal friend, or another significant person who you have approved, your personal health information that is relevant to that person’s involvement in your care – or for payment needs related to your care.
If, and to the extent permitted or required by an applicable provision of State or other law, including applicable case law, this organization’s treatment representative may disclose and provide access to protected health information about an unemancipated minor to their parent or legal guardian, or another person acting in loco parentis.
With your consent, we may disclose information to researchers when their research has been approved by an Institutional Review Board (IRB), which has reviewed the research proposal and has established specific protocols to ensure the confidentiality of your health information.
With your prior consent, we may contact you to provide appointment reminders or information about continuing care or other related benefits and services that may be of interest to you.
We may disclose health information to the FDA related to adverse events concerning food, supplements, product and product defects, or other information to enable the FDA to notify patients and physicians about emerging dangers.
With your consent, we may disclose the minimum health information needed to the extent authorized by and necessary to comply with laws relating to disability and workers’ compensation or other similar programs established by law.
With your consent and if required by law, we may disclose the minimum necessary health information to public health or legal authorities charged with preventing or controlling disease, injury, or disability.
We may disclose health information for law enforcement per 42 CFR: Chapter 1, Part 2 (see Notice of “Confidentiality of Alcohol and Drug Abuse Patient Records”)
Federal law makes provision for your health information to be released to an appropriate health oversight agency, public health authority or attorney, provided that a workforce member or business associate believes in good faith that we have engaged in unlawful conduct or have otherwise violated professional or clinical standards and are potentially endangering you or patients, workers or the public. In this case, a court order is required per 42 CFR, Chapter 1, Part 2. This organization reserves the right to change the terms of its notice and to make the new notice provisions effective for all protected health information that it maintains.
Revisions of this notice will be posted at this location and on the organization’s website.
Reference: Health Insurance Portability and Accountability Act (45 CFR Part 160-164) HIPAA.
Adapted from the American Health Information Management Association Practice Brief, “Notice of Information Practices” (Updated November 2002); and 42.
If there are any questions regarding this privacy policy, you may contact us using the information below.
Address:
Email:
Respecting your privacy is essential to our mission. We believe relationships built on trust and transparency are critical to the life-changing treatment experience we offer here at Sacramento Mental Health. If you have any questions regarding our Privacy Policy or any other aspect of our program, call us today at
If you or a family member are seeking a path to a healthier future, learning about various treatment options can be a crucial step. Gaining self-confidence and independence through life skills is part of navigating the road to recovery. To find out more about connecting with services that can offer support, consider reaching out to professionals in the field today.
