Frequently Asked Questions

General Questions About Our Services

What types of services does Sacramento Mental Health provide?

Sacramento Mental Health facilitates connections to preferred providers who offer treatment for individuals experiencing mental health disorders or dual diagnoses. We specialize in connecting people to residential treatment options tailored for chronic psychiatric symptoms and helping clients transition between different levels of care.

Our network of providers treats a wide range of mental health conditions, including but not limited to:

  • Depression and anxiety disorders
  • Bipolar disorder
  • Schizophrenia and other psychotic disorders
  • Post-traumatic stress disorder (PTSD)
  • Personality disorders
  • Attention-deficit/hyperactivity disorder (ADHD)
  • Substance use disorders
  • Co-occurring disorders

What sets Sacramento Mental Health apart is our commitment to:

  • Personalized treatment planning
  • Evidence-based practices
  • Comprehensive assessment
  • Holistic wellness integration
  • Community connections
  • Continuous support throughout the recovery journey

About the Treatment Process

What does the assessment process involve?

Anyone entering one of our provider’s programs undergoes both a pre-screening and comprehensive assessment. This typically includes:

  • Discussing personal and family mental health history
  • Reviewing previous treatment experiences
  • Evaluating current symptoms and challenges
  • Assessing medication history
  • Identifying treatment goals and preferences
  • Exploring support systems and resources

Treatment duration varies based on individual needs, diagnosis, severity of symptoms, and response to treatment. Our providers work with each client to establish an appropriate timeline focused on achieving sustainable recovery rather than a fixed end date.

Our network of providers utilizes evidence-based therapeutic approaches, which may include:

  • Cognitive-Behavioral Therapy (CBT)
  • Dialectical Behavior Therapy (DBT)
  • Acceptance and Commitment Therapy (ACT)
  • Motivational Interviewing
  • Trauma-Informed Therapy
  • Mindfulness-Based Interventions
  • Medication Management
  • Life Skills Development

Financial and Insurance Questions

Does insurance cover these mental health services?

Many insurance plans provide coverage for mental health treatment. We work with numerous insurance providers to help make treatment accessible. Our team can verify your insurance coverage and explain what financial options may be available before you make any commitments.

If you don’t have insurance, please contact us to discuss alternative payment options. We’re committed to helping individuals access the care they need and can provide information about potential resources and financing options.

While Sacramento Mental Health facilitates connections to providers rather than providing direct treatment, many of our preferred providers offer sliding scale fees based on income and financial need. We can help connect you with providers who offer these options.

Getting Started

How do I begin the process of seeking help?

The first step is to contact Sacramento Mental Health at 916-527-9606. Our admissions team will gather some initial information, discuss your needs, and guide you through the next steps, which may include insurance verification and scheduling an assessment.

We recommend bringing:

  • Your insurance card and identification
  • A list of current medications
  • Records from previous treatments (if available)
  • A list of questions or concerns you’d like to address
  • Contact information for any current healthcare providers

Yes, with client consent, family involvement is often an important component of successful treatment. Many of our providers offer family therapy, education, and support groups to help loved ones understand mental health conditions and develop strategies to support recovery.

Support and Resources

What resources are available for families?

We offer various resources for families, including:

  • Educational materials about mental health conditions
  • Family therapy sessions
  • Support groups
  • Skills training for supporting a loved one with mental illness
  • Referrals to community resources

Yes, we believe that ongoing support is essential for maintaining mental wellness. Many of our providers offer aftercare planning, alumni programs, and continuing care options to support clients after they complete their initial treatment program.

If you’re experiencing a mental health emergency or crisis:

  • Call 988 for the Suicide and Crisis Lifeline
  • Text HOME to 741741 for the Crisis Text Line
  • Call 911 or go to your nearest emergency room
  • Contact Sacramento County Mental Health Crisis Services at (916) 732-3637

For non-emergency situations, please call our office at 916-527-9606 during business hours.